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Welcome to Outlet Fitted Tops Store (www.fittedtops.com). These Terms and Conditions govern your use of our website and purchases of our premium British sportswear. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Website Access

Our website is designed for customers seeking high-quality fitted sportswear including polos, shorts, sweatshirts, t-shirts, and track tops. You agree to use the site for lawful purposes only.

1.2 Intellectual Property

All content on this website, including designs, logos, product descriptions, and imagery, is the property of Outlet Fitted Tops Store and protected by UK and international copyright laws. Unauthorised use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take pride in our premium British craftsmanship. While we strive for accuracy in product descriptions and images, slight variations may occur. Colours may appear differently depending on your monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payments

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You confirm that the payment method used is yours or that you have authorisation to use it.

3.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions or errors.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Delivered via DHL/FedEx within 10-15 business days after dispatch
  • Free Shipping: For orders over £50, delivered via EMS within 15-25 business days after dispatch

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions (as specified at checkout). You are responsible for any customs fees or import duties.

4.3 Delivery Issues

Please inspect your order upon receipt. Report any delivery damage within 48 hours to [email protected] with photographic evidence.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unworn, unwashed items with original tags and packaging. Exceptions:

  • Shorts may only be returned if faulty or not as described (for hygiene reasons)
  • Original shipping costs are non-refundable unless the return results from our error

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days of receipt
  2. Include your order number and return details
  3. Wait for our return instructions (within 48 hours)
  4. Ship items securely with the provided returns form
Return shipping costs are the customer’s responsibility.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate delivery and payment information. We’re not responsible for delays caused by incorrect details.

6.2 Customs and Import Duties

International customers are responsible for all customs fees, taxes, and import duties. These are non-refundable if you return your order.

6.3 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Make fraudulent purchases
  • Misuse our returns policy

7. Limitation of Liability

Outlet Fitted Tops Store’s liability is limited to the purchase price of the product. We’re not liable for:

  • Indirect, incidental, or consequential damages
  • Delays beyond our reasonable control (e.g., natural disasters, strikes)
  • Minor variations in product colour or fit

This doesn’t affect your statutory rights as a consumer.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data in compliance with UK GDPR.

9. Changes to Terms

We may update these terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

11. Contact Us

For questions about these terms:

Outlet Fitted Tops Store
87 Western Rd, Oxford, GB OX5D 6TH
Email: [email protected]